Privacy Policy
Last updated: May 1, 2026
1. Information We Collect
When you create an account on Ideal.Bio, we collect basic information such as your name, email address, and profile details. We also collect usage data including page views, feature interactions, and device information to improve our platform. If you use paid features, payment information is processed securely through Stripe and is never stored on our servers.
2. How We Use Your Information
We use your information to provide and maintain the Ideal.Bio platform, personalize your experience, and communicate important updates about your account or our services. Your data helps us improve existing features, develop new ones, and process payments for premium plans and creator transactions.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who help us operate the platform, including Stripe for payment processing, Twilio for communication services, and analytics tools for platform performance. All third-party providers are bound by strict data protection agreements.
4. Data Security
We implement industry-standard security measures including end-to-end encryption for sensitive data, secure infrastructure hosted on trusted cloud providers, and regular security audits. Access to user data is restricted to authorized personnel only, and all access is logged and monitored.
5. Cookies
Ideal.Bio uses essential cookies required for platform functionality, such as maintaining your login session and remembering your preferences. We also use analytics cookies to understand how users interact with our platform. You can opt out of non-essential cookies at any time through your browser settings or our cookie preferences panel.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export a complete copy of your data from your account settings. To exercise any of these rights or if you have questions about your data, contact us at privacy@ideal.bio.
7. Data Retention
We retain your personal data for as long as your account remains active and as needed to provide our services. If you delete your account, all associated personal data will be permanently purged from our systems within 30 days, except where retention is required by law.
8. Children's Privacy
Ideal.Bio is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. For material changes, we will notify you via email or through a prominent notice on the platform at least 30 days before the changes take effect.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy team at privacy@ideal.bio. We aim to respond to all inquiries within 48 hours.